Privacy Policy – 440 Miami

Introduction
At 440 Miami, operated by Monark, we are committed to protecting the privacy and security of our clients and visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or attend our venue.

By accessing our website furiamiami.monarkhospitality.com, subscribing to our communications, or visiting our venue, you agree to the terms of this policy.

Information We Collect

We may collect the following personal information when you interact with 440 Miami:

2.1 Information provided directly by you

  • Contact details: Name, phone number, email address.

  • Reservation information: Details about your VIP bookings or ticket purchases.

  • Age verification: Confirmation that you are 21 years or older.

  • Payment methods: Credit/debit card information (securely processed by authorized third parties).

2.2 Information collected automatically

  • Browsing data: IP address, device type, operating system, browser, and visited pages.

  • Approximate location: If you allow location access when interacting with our site.

  • Social media interactions: If you engage with our Instagram, Facebook, or TikTok accounts.

2.3 Information collected via SMS/MMS
If you opt in to receive SMS/MMS notifications, we collect your phone number and consent to receive promotional messages.

Use of Information

We use your personal information for the following purposes:

  • To confirm bookings and purchases.

  • To send promotions, event notifications, and special offers.

  • To personalize your experience at 440 Miami.

  • To manage your participation in raffles or contests.

  • To comply with legal regulations, including age restrictions for alcohol sales.

  • To prevent fraud and enhance the security of our site and venue.

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Note: You can unsubscribe at any time by replying STOP to the received message.

Information Sharing

At 440 Miami, we do not sell, rent, or share your personal information with third parties for commercial purposes. However, we may share your information with:

  • Service providers (e.g., payment platforms, SMS services like ClickSend).

  • Legal authorities, if required by law or necessary to protect the safety of our clients and business.

  • Social media platforms, if you participate in promotions or contests hosted externally.

Data Security

We implement technical and organizational security measures to protect your personal information, including:

  • Encryption of online transaction data.

  • Restricted access to personal data for authorized employees only.

  • Fraud detection systems and cybersecurity protection.

Despite our efforts, no system is 100% secure. We encourage users to protect their personal information and avoid sharing passwords or sensitive data via unverified emails or messages.

Cookies and Tracking Technologies

We use cookies and analytics tools to enhance your experience on our website. You can manage your cookie preferences through your browser settings.